Official Documents

Atas Privacy Policy – Protecting Your Personal Data

Your privacy is our priority. This document transparently explains how atas collects, uses, stores, and protects your personal information while you use the platform.

SSL 256-bit
Data Not Sold
Secure Storage
Last Updated: 1 January 2026

atas Privacy Commitment: We never sell, rent, or transfer your personal information to third parties for marketing purposes without your explicit consent. Your privacy is our responsibility.

1 Personal Information We Collect

When you register and use the platform atas, we collect several categories of personal information for the purposes stated in this policy. Data is collected directly from you or automatically through our systems.

Information you provide directly:

  • Full name, date of birth, and identification number.
  • Email address, mobile number, and residential address.
  • Bank account, e-wallet, or payment method details you have registered.
  • Identity verification documents (KYC) such as a copy of your ID and proof of address.
  • Communication details you share when contacting customer support.

Information collected automatically:

  • Your IP address, web browser type, and device operating system.
  • Login session data including time, date, and approximate location.
  • Records of gaming activity, betting history, and financial transactions.
  • Cookie data and device identifiers for authentication and security purposes.
KYC Requirements: Identity verification is required before your first withdrawal is processed. This is a standard industry compliance requirement to ensure the safety of all members and prevent fraud.

2 How We Use Your Information

All information collected is used solely for legitimate purposes directly related to the operation of the atas platform. We do not use your data for any purpose beyond the scope stated below:

Purpose of Use Data Types Used Legal Basis
Account registration & management Name, email, phone, KYC Contract fulfillment
Deposit & withdrawal processing Payment details, KYC Contract fulfillment
Fraud prevention & security IP, session, transaction records Legitimate interests
Regulatory & legal compliance All data categories Legal obligations
Customer support & communications Email, phone, chat records Contract fulfillment
Platform improvement & analytics Anonymised usage data Legitimate interests
Sending promotions & offers Email, phone Your consent

We will not use your data to make automated decisions that negatively affect you without appropriate human oversight. If you wish to withdraw consent to receive marketing communications, you may contact the atas support team at any time.

3 Sharing Information with Third Parties

Atas does not sell, rent, or transfer your personal information to third parties for their own marketing purposes. However, there are limited situations where we need to share your information with trusted parties to enable the platform to operate properly:

  • Payment Processors: Financial information is shared with licensed payment service providers such as DuitNow, Touch 'n Go eWallet, and other processing partners who have signed strict data protection agreements.
  • Technology Service Providers: Cloud infrastructure, cybersecurity, and analytics providers that help operate the platform, subject to binding confidentiality agreements.
  • Regulatory Authority: When required by law, court order, or a qualified regulatory authority, we will disclose the necessary information.
  • Fraud Investigation: In cases involving suspected fraudulent activity or money laundering, we reserve the right to share relevant information with the appropriate authorities.
Data Sharing Guarantee: All third parties working with atas are required to comply with data protection standards equal to or higher than our own. Any data sharing is limited strictly to the minimum necessary.

4 Data Security & Protection Measures

Atas invests seriously in cybersecurity infrastructure to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Security measures we have implemented include:

  • 256-bit SSL Encryption: All data transmitted between your device and the atas servers is protected by the same industry-grade encryption used by leading banking institutions.
  • Two-Factor Authentication (2FA): Members can activate an additional security layer on their account using an OTP code sent to their registered mobile number.
  • 24/7 Monitoring: Our security monitoring system operates 24/7 to automatically detect and respond to any suspicious activity.
  • Internal Access Controls: Only atas staff who require access to specific data to carry out their authorised duties are permitted to do so, based on the principle of minimum necessary access.
  • Regular Security Audits: Our systems undergo regular security audits and penetration testing conducted by qualified independent parties.

While we take all reasonable measures, no system can be fully guaranteed against cyber threats. In the event of a data breach affecting your personal information, we will notify you in a timely manner as required by applicable law.

5 Cookies & Tracking Technologies

The atas platform uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and maintain the security of your login session.

Types of cookies we use:

  • Essential Cookies: Required for core platform functionality including login authentication, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Collects information about how you use the website to help us improve the platform. All data is collected anonymously.
  • Functional Cookies: Saves your preferences such as language, display settings, and login details for your convenience.
  • Analytics Cookies: Used to understand aggregate usage patterns for product improvement and user experience purposes.

You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the atas platform. Session cookies are automatically deleted when you close your browser.

6 Data Retention & Deletion

Atas retains your personal information only for as long as it is needed for the purposes stated in this policy or as required by applicable law.

  • Active Account Data: Retained for the duration of your active account plus any additional period required by law.
  • Financial Transaction Records: Retained for a minimum of 7 years after the transaction occurs, in accordance with financial legal requirements.
  • KYC Documents: Retained for the duration of the active account and for a minimum of 5 years after account closure.
  • Security Log: Retained for 12 months for fraud investigation and prevention purposes.
  • Support Communication Data: Retained for 3 years from the date of the last interaction.

Once the designated retention period ends, your data will be securely deleted or anonymised in accordance with industry-standard procedures. Data deletion is carried out on a regular basis and audited to ensure compliance.

7 Your Rights as a Data Subject

As an atas member and data subject, you have the following rights regarding your personal information. We are committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of all personal information we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete personal information in our records.

Right to Erasure

You have the right to request the deletion of your data, subject to mandatory legal retention requirements.

Right to Restriction

You may request that we restrict the processing of your data in certain permitted situations.

Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another provider.

Right to Object

You may object to the processing of your data for direct marketing purposes or on the basis of our legitimate interests.

How to Submit a Request: To exercise any of the above rights, contact the atas Data Protection Officer (DPO) via live chat or support email. We will process your request within 14 business days.

8 Links to Third-Party Websites

The atas platform may contain links or references to third-party websites or services that operate independently from us. These links are provided solely for your convenience and information.

Atas has no control over the content, privacy policies, or security practices of those third-party websites. As such, we are not responsible for how those websites handle your personal information. We encourage you to read the privacy policy of every website you visit before providing any personal information.

9 Changes to This Privacy Policy

Atas reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be clearly displayed on the website with an updated revision date.

For significant changes, we will notify you via your registered email or an in-platform notification at least 7 days before the changes take effect. Continued use of the platform after the effective date of any changes will be considered acceptance of the updated policy.

We encourage you to review this page regularly to stay informed about how we protect your personal information.

10 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the atas Data Protection Officer through the following channels:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
  • Response Time: Within 14 business days from the date the request is received
Support in Bahasa Malaysia: The atas support team is fluent in Bahasa Malaysia and is ready to help you understand or exercise your privacy rights with ease and comfort.

Why Trust atas

The Six Pillars of atas Privacy Protection

We do not merely write policies — we implement them with concrete technical and organisational measures to keep your data safe at all times.

Banking-Grade Encryption

All data transmitted through the atas platform is protected by 256-bit SSL encryption — the same standard used by leading banks in Malaysia to safeguard their customers' financial transactions.

Your Data is Never Sold to Anyone

This is our absolute commitment — your personal information has never been and will never be sold to advertisers, data brokers, or any third party. Your data belongs to you, not to us.

Two-Factor Authentication (2FA)

An extra layer of security through OTP codes sent to your registered mobile number ensures only you can access your atas account, even if your password falls into the wrong hands.

Secure KYC Verification

Our KYC process is handled by a secure, encrypted system. Your identity verification documents are stored on protected servers with strict access controls and are inaccessible to unauthorized parties.

24/7 Security Monitoring

Our automated monitoring system operates around the clock to detect suspicious login activity, unauthorised access attempts, and potential security threats in real time.

Regular Security Audits

The atas infrastructure and security practices undergo regular independent audits by third-party cybersecurity experts. This ensures our data protection standards remain current and relevant.


Secure & Trusted Platform

Your Data is Safe with atas — Register with Confidence

Over 500,000 active members have entrusted their personal information to atas. With banking-grade encryption and a strong privacy commitment, playing on atas is the smart and secure choice.

256-bit SSL Encryption · Data Not Sold · Secure KYC · 18+ Only


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