atas Commitment

Atas | Responsible Gaming – Safe, Healthy & In Control

Atas believes the best entertainment is entertainment enjoyed in a healthy and controlled manner. We provide comprehensive control tools, practical guidance, and full support to ensure every member plays responsibly.

Deposit Limit
Session Limit
Cool-Off
Self-Exclusion
24/7 Support
🛡️
Responsible Platform
atas places member well-being above business profit.
Free Control Tools
Bahasa Malaysia Support
18+ Only

About Us

Why Responsible Gaming Matters to atas

At atas, online entertainment is more than just a business — it is an experience that should be enjoyed in a healthy, informed, and responsible way. We understand that for a small number of people, gambling can become a source of stress if not managed properly. That is why we have developed a comprehensive set of control tools, available free of charge to all atas members.

Online gaming should be an enjoyable recreational activity — not a source of stress or financial difficulty. This principle guides every decision we make in designing the atas platform, from easily activated deposit limits to 24/7 live support in Bahasa Malaysia.

We also understand that not everyone starts with a problem — many simply want to play in a more controlled manner so their experience remains enjoyable in the long run. Whether you play occasionally or more frequently, the tools we provide are designed to help you stay in full control of the time and money you invest in gaming.

Atas also works with industry experts and problem gambling support organisations to ensure best practices are always upheld. This page outlines all the tools, guidelines, and help resources available to you.

Always Remember: Online gaming is for entertainment purposes only. Never bet with money you cannot afford to lose. Setting time and budget limits before you play is the first step to responsible gaming.
Responsible Gaming Principles
Set a Budget Before You Play
Set a spending limit and stick to it without exception.
Play Time Limit
Take regular breaks and do not let gaming interfere with your daily routine.
Don't Chase Your Losses
Losses are part of the game — do not try to recover them with bigger wagers.
Play for Entertainment Only
Do not use gambling as a way to solve financial problems.
Ask for Help When You Need It
There is no shame in seeking support — atas is here to help you.

Control Tools

Responsible Gaming Tools We Provide

All these control tools are available free of charge in your atas account. Activate them at any time via account settings or contact our support team for immediate assistance.

Daily / Weekly / Monthly Deposit Limit

Set the maximum deposit amount you can make per day, week, or month. This limit takes effect immediately and can be lowered at any time. Increases to the limit require a 7-day waiting period before taking effect, for your protection.

Session Time Limit

Control how long you play in a single session. When your time limit is reached, the atas system will display a notification and automatically log you out of your account so you get adequate rest.

Loss Limit

Set the maximum loss amount you are willing to accept within a given period. Once the loss limit is reached, you will not be able to continue playing until the limit period expires — protecting you from chasing losses.

Cool-Off

Choose a break period from 24 hours to 6 weeks. During the cool-off period, your account will be blocked from all gaming activity and deposits. Ideal if you feel you need a short pause without permanent closure.

Self-Exclusion

If you need a longer break, the self-exclusion option allows you to block your atas account for 6 months, 1 year, 3 years, or permanently. No exceptions can be made while this period is active.

Activity Review & Gaming Report

View the full history of your gaming activity, deposits, withdrawals, and time spent on the platform. Full transparency helps you make smarter decisions based on your actual activity data.


Warning Signs

Recognise the Signs of Problem Gambling

Understanding the early signs of problem gambling is the first step to getting help. Review this list honestly — if you identify two or more of these signs in yourself, consider using atas control tools or seeking professional support.

Playing with Money You Cannot Afford to Lose

Using money meant for daily necessities such as rent, bills, or food to gamble is a serious warning sign.

Continuously Chasing Losses

Feeling compelled to keep playing to "recover" losses is a dangerous pattern that must be stopped.

Spending More Time Than Planned

If you frequently play well beyond the time you intended, this indicates a need for stricter time controls.

Neglecting Responsibilities & Social Relationships

When gambling begins to take priority over family, work, or health, it has become a problem.

Feeling Restless or Irritable When Not Playing

Emotional dependency on gambling — feeling uneasy when not playing — is a warning sign that deserves serious attention.

Self-Assessment

Self-Check – Are You Gaming Responsibly?

Answer the following questions honestly. If your answer is "Yes" to any of the questions below, we encourage you to use atas control tools or seek support.

Have you ever lied to family or friends about your gambling activities?
Have you ever borrowed money to gamble or to pay off gambling debts?
Has gambling caused problems in your relationships with loved ones?
Do you feel the need to increase your wager amount to get the same level of excitement?
Have you ever tried to stop gambling but failed to do so?
Do you use gambling as a way to escape problems or negative feelings?
If you answered "Yes" to any of the questions above, please contact the atas support team or use the self-exclusion tool in your account. You do not have to face this alone.

User Guide

How to Activate Control Tools in Your atas Account

The control tool activation process is designed to be simple and quick. Follow the steps below or contact our support team for direct guidance.

1

Login to Account

Log in to your atas account using the Login button at the top of the page.

2

Go to Account Settings

Click on your profile icon and select "Settings" or "Responsible Gaming" from the menu.

3

Choose a Control Tool

Select the tool you want to activate — deposit limits, time limits, cool-off, or self-exclusion.

4

Confirm & Activate

Set your desired limit and confirm. The control tool will take effect immediately.

Pro Tip: You can reach the atas support team via 24/7 Live Chat for immediate assistance in activating any control tools. Our team is ready to help you without any judgment.

Age Verification

Child Protection & 18+ Age Requirement

Atas strictly prohibits any individual under the age of 18 from registering or using the platform. This is not merely a legal requirement — it is our moral responsibility to protect young people from access to gambling.

All new members are required to complete a strict identity verification (KYC) process before making any deposits or withdrawals. Valid identification documents are required to verify the age and identity of each member.

If you suspect a minor is using your account:

  • Change your account password immediately.
  • Enable two-factor authentication (2FA) for added security.
  • Never share your login credentials with anyone.
  • Contact atas support to temporarily block access if needed.

Atas also encourages parents and guardians to use parental control software on shared devices to prevent children from accessing gambling websites.

18+
Minimum Age Requirement
Registration and use of the atas platform is only permitted for individuals aged 18 and above.

atas Age Verification Steps
Registration requires valid and accurate date of birth information.
Identity document verification (MyKad / Passport) is mandatory before your first transaction.
Identity re-verification may be carried out at any time if there is cause for suspicion.
Accounts suspected of being used by minors will be suspended immediately pending investigation.
Funds deposited by underage users will be refunded in full once verified.

FAQ

Responsible Gaming FAQ

Answers to the most frequently asked questions by atas members about control tools and responsible gaming support.

Log in to your atas account and go to the "Account Settings" or "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. The limit you set takes effect immediately. If you wish to increase your limit, there is a 7-day waiting period to ensure you are not making a hasty decision. Decreasing your limit, however, takes effect immediately.

A Cool-Off is a short break ranging from 24 hours to 6 weeks, suitable for those who need time to reflect without a long-term commitment. Self-Exclusion is a more serious measure — your account will be blocked for a minimum of 6 months up to permanently. While self-exclusion is active, you cannot open a new account or request early reinstatement. Choose based on your current needs.

Yes. You can request account closure or self-exclusion immediately by contacting the atas support team via 24/7 Live Chat. Our team will process your request as quickly as possible. Any remaining balance in your account will be processed for withdrawal after the standard security review period.

Yes. All control tools activated in your atas account are enforced at the system level and cannot be bypassed by the member during the active period. Deposit limits and time limits are enforced automatically without exception. Self-exclusion is entered into our system and cannot be reversed spontaneously — every reinstatement request requires a mandatory review period.

In addition to the control tools within the atas platform, you can seek professional help through Talian Kasih 15999 (Ministry of Women, Family and Community Development Malaysia), available 24 hours a day. The atas support team can also refer you to appropriate help resources via Live Chat. Remember, asking for help is a sign of strength, not weakness.

Yes, completely. All information related to the control tools you activate is confidential and protected under the atas Privacy Policy. Our support team only accesses this information when necessary to assist you directly, and will not disclose it to any third party unless required by law.

Play Smart, Play Safe

Join atas — The Platform That Puts Your Well-Being First

Join atas today and enjoy online entertainment that is safe, controlled, and responsible. All responsible gaming tools are available free of charge within your account.

Free Control Tools · 24/7 Support · Secure KYC · 18+ Only


Bahasa Melayu